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• If at any time your ring fails to satisfy you in appearance or fit, you have the right to return it to Larson Jewelers and receive a replacement ring of the same design and value free of charge.
• In other words, as long as you own one of our Tungsten Carbide Wedding Rings, if it one day does not fit properly because you gain or lose weight, or because one day its look on your hand no longer pleases you, you can return it to us for a replacement ring of similar value for free.
• This is our promise to you, for the rest of your life!
How to use your Lifetime Replacement Warranty
To utilize our exclusive Free Lifetime Replacement Warranty on any Larson Jewelers Tungsten Carbide Wedding Band, just follow this simple three step process:
1. Go to the “Contact Us” page at LarsonJewelers.com and send us a message. Please be sure to select “Lifetime Replacement” in the drop down menu in the subject field and reference your invoice number when telling us why you want to exercise your Lifetime Replacement Policy.
2. Larson Jewelers will reply within 1 business day to validate the replacement and provide a return address.
3. Please send the ring, ring box and original invoice to the return address provided. You may use any shipping service of your choice, such as Fed-Ex, UPS, DHL, or USPS. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has been received by us.
If you want to use the Lifetime Replacement Warranty, please e-mail us.
NOTE:
• It is very important that you do not label the package as jewelry to prevent theft. We also highly recommend that you fully insure your return shipment as Larson Jewelers will not be responsible for any loss of or damage during shipping.
• Any unauthorized or improperly packaged packages will be returned to sender.
Once your package has been received, you will receive e-mail notification regarding your replacement claim within 1 business day after receipt by us.
We want you to be a satisfied customer. If you have any questions or wish to comment about our products or service, please feel free to write us. We value your opinions and business.