Larson Jewelers guarantees all our jewelry are of the highest quality workmanship. Our rings are carefully checked during manufacturing and then inpected again before shipping to make sure they are free of blemishes or defects of any kind. If you are not satified with our products for any reason whatsoever, you may return it to us within the first 30 days for a full refund. No questions asked.
If you need to make an exchange or return, please e-mail us.
Benchmark Rings Lifetime Guarantee
Larson Jewelers is proud to be an authorized dealer for Benchmark Rings. All Benchmark Rings that do not have stone settings are covered under Benchmark's Lifetime Guarantee. This means if anything should happen to your Benchmark wedding ring Benchmark will repair or replace your wedding ring free of charge. Simply send your damaged ring back to us and we will take care of the rest. It's that easy.
Exclusive Lifetime Replacement Warranty for Tungsten Carbide Rings
Larson Jewelers is committed to the complete satisfaction of every buyer of our products. Because of Tungsten's special properties, we warrant that all of our products will remain free of manufacturing defects or imperfections, for life. Therefore, we offer this exclusive Lifetime Guarantee of Satisfaction:
• If at any time your ring fails to satisfy you in appearance or fit, you have the right to return it to Larson Jewelers and receive a replacement ring of the same design and value.
• In other words, as long as you own one of our Tungsten Carbide Wedding Rings, if it one day does not fit properly because you gain or lose weight, or because one day its look on your hand no longer pleases you, you can return it to us for a replacement ring of similar value.
• This is our promise to you, for the rest of your life!
All we ask in return is that you pay a deductible of $49.99 for solid style Tungsten Rings to cover the cost of re-manufacturing, shipping and handling. Due to the higher cost of precious metals and diamonds, Lifetime Replacement Costs for Silver Inlaid Tungsten Rings are $69.99, Gold Inlaid Tungsten Rings are $99.99, Diamond Tungsten Rings are $119.99 and Platinum Inlaid Tungsten Rings are $149.99.
Special Discount on Pre-paid Lifetime Replacement Warranty
You can save up to 50% by buying our pre-paid Lifetime Replacement Warranty at the time you purchase your Tungsten Carbide Ring. Therefore, the costs would be as follows: $24.99 for solid styles, $34.99 for Silver Inlays, $59.99 for Gold Inlays, $79.99 for Diamond Settings and $119.99 for Platinum Inlays.
How to use your Lifetime Replacement Warranty
To utilize our exclusive Lifetime Replacement Warranty on any Larson Jewelers Tungsten Carbide Wedding Band, just follow this simple three step process:
1. Go to the “Contact Us” page at LarsonJewelers.com and send us a message. Please be sure to select “Lifetime Replacement” in the drop down menu in the subject field and reference your invoice number when telling us why you want to exercise your Lifetime Replacement Policy.
2. Larson Jewelers will reply within 1 business day to validate the replacement and provide a return address.
3. Please send the ring, ring box, original invoice and the proper amount of the deductible in the form of money order or check payable to Larson Jewelers to the return address provided. You may use any shipping service of your choice, such as Fed-Ex, UPS, DHL, or USPS. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has been received by us.
If you want to use the Lifetime Replacement Warranty, please e-mail us.
NOTE:
• It is very important that you do not label the package as jewelry to prevent theft. We also highly recommend that you fully insure your return shipment as Larson Jewelers will not be responsible for any loss of or damage during shipping.
• Any unauthorized or improperly packaged packages will be returned to sender.
Once your package has been received, you will receive e-mail notification regarding your replacement claim within 1 business day after receipt by us.
We want you to be a satisfied customer. If you have any questions or wish to comment about our products or service, please feel free to write us. We value your opinions and business.