KILBY

A: The manufacturing process for platinum, gold and palladium rings takes about 5 to 11 business days, depending on the manufacturer. Once your ring is received from the manufacturer, it is shipped out the same day. Tungsten rings are generally in stock and will ship out the same day your order is placed or the next business day. If you would like engraving, this will not delay your order because we do this in house. All orders to U.S. addresses include FREE 5-8 day Priority Mail shipping. For all international orders (non-USA addresses), Larson Jewelers will ship via United States Post Office, which takes about 7 to 10 days depending on your country's customs office, or by FedEx which takes about 3 or 4 days For complete shipping information, please go to our shipping page

A: Each country's government is different on how they tax imported items. You may have to pay taxes on your jewelry order when it arrives, and this is usually taxed at the same rate as you country's VAT tax. To find your local tax rate, please contact your local customs agency, or your local postal facility should be able to assist as well. If you want to minimize your customs taxes, please contact us for details on how we can help you do this.

A: A: Absolutely. Orders being shipped to APO and FPO addresses will be shipped via Priority Mail through the US Post Office. When placing your order just fill in the shipping address with your APO or FPO address.

A: A: Absolutely. Orders being shipped to APO and FPO addresses will be shipped via Priority Mail through the US Post Office. When placing your order just fill in the shipping address with your APO or FPO address.

A: We offer a 30-day exchange or refund policy on all precious metal (Gold, Palladium, and Platinum) and some tungsten jewelry, and a 45-day exchange or refund policy on most tungsten jewelry. This means that you have 30 or 45 days from the day that the carrier delivers the package to you to exchange it or if you simply don't like it, you can return it for a refund. For complete details, please review our Exchange Policy

A: Larson Jewelers carefully inspects each product before we ship it to you to make sure there are no defects. We guarantee that your ring or wedding band will be in new condition and free of any defects when you receive it. Should there be any defect, we ask that you report it to us within 3 days of receiving the item. We will replace it free of charge.

A: We offer an extensive lifetime warranty on all of our Tungsten Carbide rings. Almost all brands have a lifetime warranty that is free to use, only Triton Rings charges $40.00 to use their lifetime warranty. If anything should happen to your ring, whether it was your fault or not, it will be repaired or replaced, so you will not have to buy a brand new ring ever. Lifetime warranties also cover sizing. If your finger size changes during your lifetime you can simply send back the ring and get a different size as many times as needed. The warranties on precious metal rings vary, please check the warranty information on the specific product's page that you are interested in purchasing. For complete details, please review our   Lifetime Warranty

A: No, engraved rings are still covered under our lifetime warranty. If you need to exchange it for a different size or if the ring is damaged and needs to be replaced, you will have to pay for engraving on the new ring though.

A: Simple, customers who purchased their tungsten rings before we instituted our free Lifetime Warranty program can just pay the difference between the price they bought their ring at and our current price. For complete details, please review our Lifetime Warranty