ArtCarved Warranty

  • MTO (Made to order) Items may be canceled within 1 business day of placing the order to avoid a 20% restocking fee.

  • Manufacturing defects and size exchanges are covered with no restocking fee within 30 days of invoice in like new condition.

  • Exchange of stone color to a different color within 30 days of delivery.

  • Ring resizing within two whole sizes if returned within 30 days of delivery.

  • Manufacturing defects and size exchanges are covered with a 20% restocking fee within 31-60 days of invoice in like new condition.

  • If not in new condition, the claim will not be accepted.

  • No coverage outside of 60 Days.

  • No style exchanges.

  • Shipping fees not covered.

  • Wear and tear is not considered manufacturer defect and therefore not covered.

  • Special “Forever Fit” bands have no restock fee within 30 days and flat $60 outside 30 days.