Customer Testimonials and Ratings
“Ordered my fiancé's wedding band from them and, unfortunately, the first one got lost in the mail. They were kind enough to send me another one, no questions asked and no charge whatsoever. They are quick to respond and very understanding. Finally found the first ring that was lost by USPS - will be sending it back to them, especially since they were so great! Thanks Larson.”
“I ordered my Fiancé's personalized wedding band and received it on time. Great quality, great prices, great customer service. Thank you.”
“Amazing, hands down best customer service, beautiful jewelry. All around the best!!!”
“Wow! Thank you guys for excellent customer service! (Andy) Had a warranty "issue" (I say "issue" only because the process has been incredibly painless.) with a ring I bought for my husband for Valentine's Day; after just a few email exchanges, I feel my "issue" is resolved! Definitely recommend Larson for purchase and service after a sale.”
“I first viewed Larson Jewelers' website to narrow down what style of tungsten wedding band I liked best. I have had my platinum band for 15 years and was tired of it getting scratched while working. I researched tungsten rings and was excited to learn that they are very scratch resistant and maintain their shine with minimal maintenance.
I called the Larson showroom, located in Long Beach, CA, and scheduled an appointment for later in the afternoon.
The sales associate who greeted us (I didn't get his name) patiently worked with my husband and me as I tried on numerous wedding bands in varying sizes and millimeters. He was very professional from start to finish and knowledgeable about the bands that we looked at and had questions about.
I settled on a very plain, but very shiny tungsten band. Classic, simple and extremely functional, is how I describe my new ring.
I am very satisfied with my ring purchase and overall experience shopping at Larson Jewelers.”
“The unique dinosaur bone rings offered by this jeweler are absolutely pristine and wonderful. The shipping was fast and inexpensive; we chose the $5 "guaranteed delivery" route due to the value of our purchase and it came in two days. The ring itself is gorgeous and exactly the style my husband liked. We did not order any custom engraving, which may account for the quick turnaround, but we're both extremely happy with this purchase. Also, they allow PayPal which I appreciate as an online consumer wary of providing credit card details to unprotected sites.”
“Great experience! The ring was exactly what I was looking for - my husband loves it. I also needed to ship internationally, and Larson's Jewelers were extremely accommodating. They reached out before they shipped to reconfirm the ring size, so to make sure we wouldn't have any issues with returns.”
“The ring is beautiful and my husband loves it! I was also really impressed that I was able to get my ring in under a week's time.”
“I gave this ring to my husband and he absolutely loved it. Looks great and service was great. Would recommend this Larson Jewelers to all.”
“Great prices, easy website, fast delivery. The customer service team helped change my order (add an engravement) after my order had already gone through.”
“Accurate order and extremely fast standard shipping; I ordered on a Tuesday and had my husband's replacement wedding band in NJ by Friday.”
"We ordered my fiancés ring from larson jewelers. We're in Australia and it only took a week to arrive. The ring is exactly as per the website and fits really well. Prior to sending the ring, larson jewelers emailed me to confirm the size and ensure we'd gotten my fiancés ring size measured properly. Highly recommend."
"Customer service and delivery time is OUTSTANDING! I work overnight on the weekends and placed my order at 3:00am, I believe on a Saturday morning. (Fingerprint engraving as well) I emailed a PDF file of my fingerprint around the same time and they emailed me before 10:00 that same morning saying my ring was finished and had been shipped. (This was a few months ago so the times might be a little off) Considering it was the weekend, I wasn't expecting them to engrave it and ship it out that soon. Needless to say, I was VERY impressed. The whole process was easy for me and my husband absolutely adores his personalized wedding band! It is definitely one of a kind and is a great quality ring all for a great price. Thank you Larson Jewelers for being so awesome and making a great memory even more wonderful! I will definitely recommend you to family and friends. God bless!"
"Fast and easy, with an excellent selection of alternative wedding bands. The hubby gets complimented on his ring constantly. Definitely recommend this place."
"LOVE this ring for my fiancé. Not only was the pricing great, but shipping was super fast. We got the engraved fingerprint ring and they made sure to have a good clean copy of my fingerprint before creating this. Would definitely recommend this company. Never been to the brick and mortar store, but online service was excellent!"
"Absolutely in love with my ring I received with my fingerprint and hand written message and in a timely manner!! Craftsmanship and quality of the ring can't be beat. Packaging and delivery great even after I sent the ring back for fingerprinting and engraving I got it back in a timely manner and with a tracking number which was a great unexpected surprise. I would definitely recommend this company without hesitation. The only thing that you may have trouble with is correspondence via email as I never received a reply to my message with regards to my paperwork with the engraving and fingerprints but luckily it all turned out great although I did not try to call the company directly which may be the best but I could not do so during business hours due to my job schedule but overall very pleased!"
"If I had to recommend a place to shop for a wedding band/set....this would be the place! I ordered my band on a Friday and it arrived the following Monday! I ordered my band a half size too small and shipped it back to them and it was replaced with a new band and shipped out on the same day that they received it and also arrived back to me the next day after they received and replaced it! 5 stars for Larson's!"
"I sent my husband’s wedding ring in to Larson Jewelers, for a special engraving! The engraving was a bit long, and even had a special character that I wasn't sure if they were even going to be able to do, but they rose to the challenge, and did the whole engraving, including the special character! It turned out so amazingly, that I almost cried! Thank you, Larson Jewelers, for an amazing job, and for working through the whole process with me! I can't believe how wonderful you guys are, and how great it turned out! And thank you for the beautiful box that you sent it back in! That was an added special touch! You guys are amazing! We will definitely be coming back for any future engraving needs! God bless you all!"
“Okay, so this place is pretty much awesome!!!
Let me start by saying that I read most of the bad reviews on this place before going, and to be honest I was leery about it. But I gave it a shot anyways. I called first and walk ins were welcome, although they do do appointments. They literally spent an hour with me going over all of their rings. I must have tried 20 different ones. I settled on one and guess what? They carry all sizes! So I was able to get my size and engraved while I waited about 3 min. Crazy cool.
So after about a week, I noticed that my ring had a bit of a sharp edge, only on one side.. strange and curious I went back and asked about. They gladly took a look at it and said there was a slight defect, they swopped out the ring, and engraved it again for free! Now I was feeling pretty good about it.
But, when almost getting back to my truck, the new ring almost fell off my finger. So I was like dammit.. they took back the old ring, and engraved a new ring that's too loose.. I had to go back..
Once again they gladly took a look and agreed.. so they brought out more rings around the same size, sized my ring finger and also engraved the now 3rd ring for free. Now if that's not service, then I don't know what is.. the whole experience was outstanding, I'm glad I came here and will most definitely use Larson jewelers again. Oh and don't forget the life time warranty for sizing, scratches, and broken rings!”
“The rings arrived swiftly in Holland through FedEx and the first impression is great, they fit nicely and look swell - a very nice luster on the facetted ring.
Thank you for the service!”
“We were very impressed with the ring we ordered and received lots of compliments. We did have one issue with the ring and they fixed it immediately. Great service!!”
“I have only words of praise for this business. My wife and me ordered rings from Larson earlier this year, and the rings are exactly as imagined and in perfect shape. However, the thing that stand out to me was the service and support that followed.
The rings were a size too big - so we sent them to be resized. USPS botched the delivery, and Larson support was very, well, supportive in sorting this out. When the rings finally reached them, they sent the replacement the same day. The rings then, again, thanks to USPS, managed to get stuck in delivery to our address in Portland, OR. After unsuccessfully dealing with USPS, the rings were returned to Larson. At that point, Larson offered to send us the rings, free of charge, to an address of our choosing, and even upgraded to FEDEx delivery.
All the while, Larson support staff was incredibly supportive and understanding.
Top quality rings, very beautiful, and support service to boot - we highly recommend Larson for your jeweler needs.”
“I would highly recommend shopping at Larson Jewelers! They are very helpful and accommodating. I was surprising my husband with a new wedding band for our anniversary and I ended up changing my mind on the style after I purchased the original ring. I made an appointment to come in and they helped me find a new ring. Since it was a surprise I ended up having to exchange the ring for a new size before having it engraved so I made another appointment and I was able to wait while they exchanged for a new size and engraved it. I was able to take care of all of it on my lunch break so I didn't even have to take off work early to get it taken care of. Service was fast and friendly and I would highly recommend them for your jewelry needs!”
“Ordered online. Shipping to Chicago was quick, prices were great and we are very happy with the ring!”
“The online service was to the point. Quoted a price that never changed. Was able to make the payment securely using PayPal for my custom engraved ring. Engravings were very spot on and accurate. Followed the directions of the order notes as requested. Well done Larson's!”
“My Fiancé and myself went to Larsen's and knew exactly what we wanted. With that said, Lily showed us a ring in my size, then we got the ring engraved. She was perfect. However I gave the review a 4 out 5 due to price increase. Great customer service!!”
“My fiance's ring came quickly, and it was PERFECT!!! I showed it off around my workplace, and everyone loved it. I have just a few more weeks before I can give it to him, I know he is going to adore it. It is absolutely perfect for him. I have no complaints about Larsons; they are amazing!!! The ring is heavy, and I had my handwriting engraved inside. It is perfect, perfect, perfect!!!! I can't wait to give it to him.”
“I had an amazing experience with Larson Jewelers I'm so glad I found them. Their prices are so affordable and just because it's affordable doesn't mean your getting cheap product. I was a little hesitant at first but my husband ring came (shipping was quick btw) and it's beautiful, the engraving and everything was perfect! I know he's gonna love it. I can't wait to see him when he graduates from basic training so he can wear it I just hope and pray it fits!!”
“This product arrived much sooner than expected and was PERFECT! They warned me that custom orders might take 3-4 weeks to come in, but my ring arrived in 4 days. It was exactly what I ordered and I was amazed by this service. I would definitely recommend this site and would shop here again!”
“I received 2 beautiful wedding rings for me and my future wife. What I saw and ordered is what I received. The great looks, material, finish and the weight made my purchase a happy one. The quality of the product is amazing!”
“Their online store was so easy to use and the product was exactly like the pictures. I was even able to add an engraving to the inside of my future husband's ring. His ring came right on time without any issues. If he ends up losing or breaking his ring (for whatever reason), I will gladly use Larson Jewelers again.”